Category: Amazon Textract

In this post, we discuss a solution that uses AWS services to improve government communication accessibility and meet federal accessibility requirements. The serverless architecture automates document-to-speech conversion and delivers information to citizens with visual disabilities.

Deloitte’s Resident Outreach solution (available in AWS Marketplace) enables state agencies to adapt their resident communications through the power of generative AI on AWS. In this post, we discuss how Deloitte empowers the four capabilities of Resident Outreach: Multi-Modal Completion of Applications & Renewals, Application Nudges, Correspondences, and Campaigns.

Government agencies handle vast volumes of bureaucratic documents daily, ranging from tax forms to medical records. This document-heavy workflow, often reliant on manual processing, can result in delays, errors, and increased operational inefficiencies, causing frustration among both employees and stakeholders. This post explores how intelligent document processing (IDP) solutions from Amazon Web Services (AWS) can modernize bureaucratic workflows, improve efficiency, and enhance service delivery within government agencies.

In today’s fast-paced and competitive business landscape, companies are constantly seeking ways to enhance efficiency, streamline operations, and provide top-notch customer service. Artificial intelligence (AI) has emerged as a powerful tool to help companies achieve these goals while revolutionizing the way they interact with customers. In this post, you can read about the transformative potential of email-based virtual assistants—a standout among AI applications—powered by Amazon Web Services (AWS).

Precise Software Solutions, Inc. (Precise), an Amazon Web Services (AWS) Partner, participated in the AWS Think Big for Small Business Program (TBSB) to expand their AWS capabilities and to grow their business in the public sector. After completion of the program, Precise achieved Advanced tier partner status and was selected by a federal government agency to create a machine learning as a service (MLaaS) platform on AWS. The platform helped the agency gain a four-fold productivity improvement by streamlining and automating labor-intensive manual processes. Read this post to learn more.

This post discusses how Amazon Web Services (AWS) can help you set up a unified search platform for educational content using Amazon OpenSearch Service. Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging. A unified search platform enables users to search across multiple indexes at once, providing a centralized view of all available resources.

How can technology leaders rapidly deliver responsible artificial intelligence-based innovation while aligning with the broad spectrum of strict regulatory requirements? The answer is simple: Amazon Web Services (AWS) GovCloud (US) provides the technology that underpins a solid foundation for securely and compliantly building and deploying AI capabilities. Read this post to learn more.

Federal agencies typically collect, manage, use, and distribute a wide array of documents. Storing and distributing federal agency documents is often a complicated process; documents can range from structured formats to free-flowing documentation with personal identifiable information (PII) that needs careful redaction. And because federal agencies cover a wide breadth of domains, it is challenging to develop a one-size-fits-all approach for document processing. In this post, we explore an example of how a federal agency can use Amazon Web Services (AWS) to design and deploy a solution that addresses this document processing challenge.

In Modernizing tax systems with AWS, we briefly touched upon infrastructure and application modernization using microservices and serverless architectures. We hear from multiple tax and labor agencies about their desire to move to API-based architectures and adopt new technologies. In this post, we dive deeper into these areas and discuss benefits, approaches, and best practices for building modern tax and unemployment insurance (UI) applications using microservices.

Acentra Health helps Medicare beneficiaries file quality of care complaints and appeals regarding early hospital discharge or early termination of skilled services. Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using Amazon Web Services (AWS). Read this post to learn how their IDP solution reduced document processing times and lowered costs.