Category: Amazon Q Business

In this post, we show how to create an application using Amazon Q Business with Jira integration that used a dataset containing a Trusted Advisor detailed report. This solution demonstrates how to use new generative AI services like Amazon Q Business to get data insights faster and make them actionable.

Today, we’re excited to announce that Amazon Q Business now supports anonymous user access. With this new feature, you can now create Amazon Q Business applications with anonymous user mode, where user authentication is not required and content is publicly accessible. In this post, we demonstrate how to build a public-facing generative AI application using Amazon Q Business for anonymous users.

In the first post of this series, we introduced a comprehensive evaluation framework for Amazon Q Business, a fully managed Retrieval Augmented Generation (RAG) solution that uses your company’s proprietary data without the complexity of managing large language models (LLMs). The first post focused on selecting appropriate use cases, preparing data, and implementing metrics to […]

This post demonstrates how Zoom users can access their Amazon Q Business enterprise data directly within their Zoom interface, alleviating the need to switch between applications while maintaining enterprise security boundaries. Organizations can now configure Zoom as a data accessor in Amazon Q Business, enabling seamless integration between their Amazon Q index and Zoom AI Companion. This integration allows users to access their enterprise knowledge in a controlled manner directly within the Zoom platform.

In this post, we demonstrate how to elevate business productivity by leveraging Amazon Q to provide insights that enable research, data analysis, and report potential fraud cases within Amazon Connect.

In this post, we demonstrate how you can use custom plugins for Amazon Q Business to build a chatbot that can interact with multiple APIs using natural language prompts. We showcase how to build an AIOps chatbot that enables users to interact with their AWS infrastructure through natural language queries and commands. The chatbot is capable of handling tasks such as querying the data about Amazon Elastic Compute Cloud (Amazon EC2) ports and Amazon Simple Storage Service (Amazon S3) buckets access settings.

In this post, we explore Amazon Q Business Insights capabilities and its importance for organizations. We begin with an overview of the available metrics and how they can be used for measuring user engagement and system effectiveness. Then we provide instructions for accessing and navigating this dashboard.

Every year, AWS Sales personnel draft in-depth, forward looking strategy documents for established AWS customers. These documents help the AWS Sales team to align with our customer growth strategy and to collaborate with the entire sales team on long-term growth ideas for AWS customers. In this post, we showcase how the AWS Sales product team built the generative AI account plans draft assistant.

In this post, we demonstrate how to enhance enterprise productivity for your large language model (LLM) solution by using the Amazon Q index for ISVs.

Discover how to build a GenAI powered virtual IT troubleshooting assistant using Amazon Q Business. This innovative solution integrates with popular ITSM tools like ServiceNow, Atlassian Jira, and Confluence to streamline information retrieval and enhance collaboration across your organization. By harnessing the power of generative AI, this assistant can significantly boost operational efficiency and provide 24/7 support tailored to individual needs. Learn how to set up, configure, and leverage this solution to transform your enterprise information management.